Privacy Policy
Effective Date: November 02, 2025
Last Updated: November 02, 2025
BSmithPM.com is operated by Bryan W. Smith Inc., a licensed real estate and property management firm. We do not host the tenant or owner portal. All tenant/owner logins, payments, applications, and maintenance requests are processed through a secure third-party platform.
1. What This Policy Covers
This Privacy Policy applies only to bsmithpm.com. When you click "Resident Portal" or "Owner Portal", you are redirected to our third-party provider, which has its own:
We do not collect, store, or process tenant data on this site.
2. Information We Collect on bsmithpm.com
| Type | Examples | Purpose |
|---|---|---|
| Technical Data | IP address, browser, device, referral page | Site functionality, security, anonymized analytics |
| Cookies | Essential (session), analytics (Google Analytics – IP anonymized) | Improve user experience |
3. Third-Party Data Processing (Tenant Portal)
- All personal information (contact, payment, lease) is processed exclusively by AppFolio.
- We receive only aggregated or anonymized reports.
- We do not sell, share, or access your portal data.
4. Your California Privacy Rights (CCPA)
We do not sell personal information.
We do not collect sensitive data on this site.
Right to Know/Delete: Submit requests to SquareSpace or email us.
Do Not Sell My Personal Information
5. Cookies & Tracking
| Cookie | Purpose | Duration |
|---|---|---|
_ga, _gid | Anonymized analytics | 2 years |
session_id | Site function | Session |
Manage via browser or Google Analytics Opt-out.
6. Security
This site uses HTTPS encryption.
No payment or personal data is entered here.
7. Children's Privacy
Our site is not intended for children under 13. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this policy. Changes will be posted here with a new "Last Updated" date.
9. Contact Us
Email: office@bsmithpm.com
Mail: Bryan W. Smith Inc., 181 Sand Creek Road, Ste. C-1, Brentwood, CA, 94513